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Public Health Pharmacy

How do I refill my prescriptions?

Refill or renew online: Access MyChart

Telephone refill line: Call (866) 347-3345

Our pharmacy serves patients of any Denver Public Health clinic. We are here to help you with the following:

  • Get the medicines you need in a timely way.
  • Understand your medicines and the interactions and side effects of medicines.
  • Coordinate with your care provider.
  • Help you understand how to manage your medications safely

Our Location

The Public Health Pharmacy is on the 5th floor of the Denver Public Health building. For your convenience, Denver Health offers additional pharmacy locations around the Denver metro area.

Prescription Refills and Renewals

All online prescription refills and renewals request will now go through Denver Health MyChart. MyChart is a secure online service that provides direct, anytime access to your or your family’s health information, and allows simple health care management from any smartphone or computer. Read our MyChart Explainer to learn how MyChart works improve your care experience at Denver Health.

To refill or renew prescriptions online, ask questions and get information on specific medications, or view your prescription records, please visit MyChart. To refill your prescription over the phone, use our telephone refill system by calling (866) 347-3345. If you need help regarding how to refill a prescription over the phone please download this document providing detailed information on how to refill a prescription at Denver Health or call (303) 436-4488. Refill requests received by 5 p.m., Monday through Friday, will be available the next business day after 11 a.m.

To refill prescriptions you will be asked for the following information:

  • Medical record number (see picture below for info location)
  • Prescription number or name of the medicine
  • Birth date

It is recommended to call in refills 3-4 days in advance to ensure medications will be refilled on time.

Denver Public Health Pharmacy Label Description


We require two days to process refill request, which allows us time to complete the following:

  • We need to check your CICP, ADAP and insurance.
  • We may need your provider to approve the refill.
Public Health Pharmacy FAQ

When does my ADAP coverate expire?

ADAP is renewed every six months on the last day of your birth month and the last day six months from your birth month.

For example, a person born in January would renew their ADAP application BEFORE January 31 AND July 31.

Contact Public Health Pharmacy

Contact Us

Public Health Pharmacy
Phone: (303) 602-8762
Fax: 303-602-3588
PHPharmacy@dhha.org
605 Bannock St., 5th Floor
Denver, CO 80204
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Hours of Operation
Monday - Friday
8 a.m. - 5:30 pm

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